Explore customer stories
See how businesses improve expense management with Expend
Every business spends differently. But the problems are often familiar: missing receipts, unclear card transactions, slow approvals and too much work before expenses reach accounting.
See how Expend customers have replaced disconnected processes with a clearer way to manage cards, receipts, mileage, reimbursements, approvals and accounting data.
The biggest improvement we’ve seen is the time saved across the business, enabling us to process claims faster and consistently meet month-end deadlines. Management also benefits from greater visibility and control. I would absolutely recommend Expend.
Stacey Barker, Financial Assistant at Glenair
From Excel forms to automated company card expenses
Maltby & Greek
Company Size:
10-50
Industry / Sector:
Food and Beverage
Favourite Feature:
AI-powered automation
Before Expend, Maltby & Greek managed company card expenses with Excel forms. Transactions were sent to employees to complete with receipts, then manually entered into accounting.
With Card Connect™, their company cards are connected directly to Expend for real-time expense tracking. Receipts can be uploaded through the mobile or desktop app, automatically matched to card transactions, and sent through workflows for submission, approval, and detailed expense reports.
The biggest improvement has been automation. Manual matching and data entry have been reduced, saving time for both employees and finance.
From multiple card providers to one controlled expense process
ProductVision Ltd
Company Size:
10-49
Industry / Sector:
Software Development
Favourite Feature:
Card Connect™
Following a fraud incident with a previous card provider, we looked for a more reliable alternative. Our requirements were clear: online expense management, strong card controls, Xero integration, and responsive customer support.
Expend has delivered on all of these.
While we have thankfully not experienced further fraud, the support team has been quick, helpful, and resolves issues without relying on scripted responses. The “Card Connect” feature is particularly valuable. It allows us to manage cards from multiple providers in one place, avoiding the need to handle receipts and transactions across different systems.
Connected card spend, faster submissions and clearer oversight
GlenAir
Company Size:
2000
Industry / Sector:
Manufacturing
Favourite Feature:
Accounting reconciliation
Before implementing Expend, our expense process was very old-fashioned. Expenses were completed using paper spreadsheets with hard-copy receipts attached, which was becoming increasingly unmanageable as the business grew.
Today, we use Expend’s Card Connect to link our external company credit cards directly to the platform.
All transactions flow automatically into Expend, allowing us to quickly create and manage expenses against card spending in one central place.
The biggest improvement we’ve seen is the time saved across the business. Our sales representatives are now able to submit expenses far more promptly compared to the old paper-based process, enabling the accounts team to process claims faster and consistently meet month-end deadlines. Management also benefits from greater visibility and control, with easy access to each transaction and its supporting receipt, streamlining approvals and oversight of company spend.
Having all expenses stored in one platform has also significantly improved our record-keeping for audit and tax purposes.
From fast onboarding to complete audit confidence
Comfort Care Services
Company Size:
400
Industry / Sector:
Home Healthcare Service
Favourite Feature:
Robust controls and real-time visibility
Since moving to Expend just under a year ago, We’ve significantly improved the way we manage our finances. The support provided during training and onboarding was excellent, enabling our team to get up and running quickly and confidently.
Expend has made day‑to‑day finance work significantly more efficient, particularly due to its integration with QuickBooks. A key advantage is that Expend can speed up month‑end accounting, provided staff consistently submit expenses on time. The ability to approve, reject, or request amendments to expenses has been especially valuable, offering proper oversight and control when needed.
Before Expend, we were manually processing credit card expenses. Expend has saved us significant time by making it easy for users to submit expenses and for managers to approve them anywhere. It’s simple to use and integrates seamlessly with our accounting software, including Xero, we’d highly recommend it to other finance teams.
The online system and app are very easy to use. If I ever have any queries or issues with anything, the team always respond to me very quickly and are very helpful and knowledgeable about the system.
Expend has made day‑to‑day finance work significantly more efficient, particularly due to its integration with QuickBooks. A key advantage is that Expend can speed up month‑end accounting, provided staff consistently submit expenses on time. The ability to approve, reject, or request amendments to expenses has been especially valuable, offering proper oversight and control when needed.
Before Expend, we were manually processing credit card expenses. Expend has saved us significant time by making it easy for users to submit expenses and for managers to approve them anywhere. It’s simple to use and integrates seamlessly with our accounting software, including Xero, we’d highly recommend it to other finance teams.
The online system and app are very easy to use. If I ever have any queries or issues with anything, the team always respond to me very quickly and are very helpful and knowledgeable about the system.
Expend has made day‑to‑day finance work significantly more efficient, particularly due to its integration with QuickBooks. A key advantage is that Expend can speed up month‑end accounting, provided staff consistently submit expenses on time. The ability to approve, reject, or request amendments to expenses has been especially valuable, offering proper oversight and control when needed.
Before Expend, we were manually processing credit card expenses. Expend has saved us significant time by making it easy for users to submit expenses and for managers to approve them anywhere. It’s simple to use and integrates seamlessly with our accounting software, including Xero, we’d highly recommend it to other finance teams.
The online system and app are very easy to use. If I ever have any queries or issues with anything, the team always respond to me very quickly and are very helpful and knowledgeable about the system.
Expend has made day‑to‑day finance work significantly more efficient, particularly due to its integration with QuickBooks. A key advantage is that Expend can speed up month‑end accounting, provided staff consistently submit expenses on time. The ability to approve, reject, or request amendments to expenses has been especially valuable, offering proper oversight and control when needed.
Before Expend, we were manually processing credit card expenses. Expend has saved us significant time by making it easy for users to submit expenses and for managers to approve them anywhere. It’s simple to use and integrates seamlessly with our accounting software, including Xero, we’d highly recommend it to other finance teams.
The online system and app are very easy to use. If I ever have any queries or issues with anything, the team always respond to me very quickly and are very helpful and knowledgeable about the system.
What changes when expenses are connected?
The details vary from one business to another. The strongest results come from connecting the whole expense process, so information is captured earlier and finance has less to repair later.
Less receipt chasing
Receipts and supporting details can be captured closer to the point of spend instead of being reconstructed at month-end.
Earlier spend visibility
Finance can see more of what has been spent, who spent it and what still needs attention. The mobile app prompts efficient receipt capture.
Better control over cards
Businesses can use controlled Expend cards or connect eligible existing Visa and Mastercard business cards through Card Connect™.
Faster employee submissions
Employees can manage receipts, mileage and out-of-pocket expenses through one simpler process.
Clearer approvals
Expenses can be routed to the right reviewers without relying on email chains, spreadsheet comments or memory.
Cleaner accounting data
Receipts, VAT, categories, notes, tracking details and approval history can stay connected before approved data reaches accounting.
Explore the workflows behind the customer stories
Different customers start with different problems. Explore the parts of Expend that help connect employee spending, review and accounting.
